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Find out the charges for each additional service; how they vary, and when you can purchase them. If you have any questions or need further information, contact us via our on-line chat or call our call center.

IMPORTANT

If you bought a ticket on the Plus fare, you got already the chance to select a standard seat on the plane. If you selected the Light fare, you’ll be assigned one randomly during your check-in procedure, but you can pick the seat you want starting from USD 3 per flight. Explore the map below and select yours:

Tipos de Seatings

First Row + Starpass

Choose a First Row + Starpass seat to enjoy preferential check-in and boarding and the convenience of taking your baggage in the cabin.

Up Front

Up Front seats are those located in rows 1-5. These allow you to be among the first to exit after landing.

Foward

Forward seats (rows 6-9) provide a smooth disembarking experience and the possibility to select an aisle or window seat.

Emergency Seat (salida de emergencia)

If you are looking for ample leg space to stretch, these are the seats for you. Emergency Seats are located in the row number 11 of the plane.

Standar

You can select an aisle or window seat. Add your selection during your purchase.

IMPORTANT

If you bought a ticket on the Plus fare, you got already the chance to select a standard seat on the plane. If you selected the Light fare, you’ll be assigned one randomly during your check-in procedure, but you can pick the seat you want starting from USD 3 per flight. Explore the map below and select yours:

Seatings INITIAL SALE - MANAGE YOUR BOOKING - CHECK IN AIRPORT
Website Counter
First Row + Starpass From USD 14 From USD 18
Up Front From USD 9 From USD 13
Foward From USD 4 From USD 8
Emergency Seat From USD 11 From USD 14
Standar* From USD 3 From USD 6
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Add the baggage you need to any of our fares!

If you purchased the Zero fare you can add a carry-on from CLP7,990, which must meet the following dimensions: 25cm x 35cm x 55cm (13in x 9in x21in), including the handle, pockets, and wheels; and up to 20 kg.

Baggage INITIAL SALE MANAGE YOUR BOOKING CHECK IN AIRPORT
Website Website Website Counter
Carry on USD 12 USD 14 USD 19 USD 30

You can also add baggage in the hold which must not exceed 23 kg or 158 linear cm. The following table shows the fees charged for each piece of checked baggage, depending on the time you make your purchase:

Baggage INITIAL SALE - MANAGE YOUR BOOKING - CHECK IN AIRPORT
Website Counter
1st Baggage From USD 6 From USD 40
2nd Baggage From USD 10 From USD 45
3rd Baggage From USD 14 From USD 48
4th Baggage From USD 14 From USD 48
5th Baggage From USD 14 From USD 48
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Each passenger is allowed to check in up to 3 pieces of Special equipment not exceeding 23 kg and 230 linear centimeters (with the exception of surf boards, whose dimensions can be up to 300 linear centimeters). Charges for each piece are shown in the following table:

Baggage Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
1st Special Equipment USD 24 USD 24 USD 30 USD 30 USD 38 USD 61
2nd Special Equipment USD 24 USD 24 USD 30 USD 30 USD 38 USD 61
3rd Special Equipment USD 24 USD 24 USD 30 USD 30 USD 38 USD 61
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If you don’t meet the dimensions and weight requirements, you will have to pay a fee at the boarding gate according to the following table:

Baggage Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
Each kg over 23kg no available no available no available no available no available USD 5
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Each piece of carry-on baggage exceeding the dimensions described in the tables above must be carried as cargo.

Baggage Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
Oversized Items no available no available no available no available no available USD 40
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Only cats, dogs, and birds are allowed, subject to availability. Check the transport conditions in our Help Desk. Charges are shown in the following table:

Pet Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
In cabin pets USD 76 USD 76 USD 90 USD 90 USD 90 USD 90
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Only cats, dogs, and birds are allowed, subject to availability. Check the transport conditions in our Help Desk. Charges are shown in the following table:

Pet Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
1st Pet in Cargo Hold USD 61 USD 61 USD 73 USD 73 USD 73 USD 73
2nd Pet in Cargo Hold USD 61 USD 61 USD 73 USD 73 USD 73 USD 73
3rd Pet in Cargo Hold USD 61 USD 61 USD 73 USD 73 USD 73 USD 73
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This service is restricted to 5 unaccompanied minors per domestic flight. This service is only available for children between 5 and 12 years minus a day. Charges are shown in the attached table.

Menor Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
Unaccompanied Minor USD 45 USD 45 no available USD 55 no available USD 55
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Preferential Check-In and Boarding is available. Charges are shown below:

Item Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
Star Pass USD 6 USD 6 USD 7 USD 7 USD 10 USD 9
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All personalized attention by our staff will have an additional charge for service. This charge is not refundable in any case and the values according to table

Item Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Oficina Website Contact Center Website Counter
Charge for service no fee USD 20 USD 20 no fee no fee no fee USD 20*

*Service charge in AIRPORT, applies to sales of tickets made in regional counter or sales offices in AIRPORT.

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Don't waste your ticket. Take advantage of our exchange service, which will allow you to change to an earlier or later flight, or to transfer your entire trip or leg to someone else.

Changing to an earlier flight:
It consists in changing to a flight earlier than the scheduled, keeping the destination, and subject to the availability of seats in the earlier flight selected. It is only available in same-day flights or flights scheduled up to 2:00 a.m. of the next day. It can only be requested at the airport’s Sales Offices until closure of the flight selected.

Changing to a later flight:
It consists in boarding a later flight - assigned by the airport staff - if the passenger misses the initial flight, keeping the destination. It can only be requested at the airport’s Sales Offices from closure of the flight up to two hours later.

Changing name:
It allows you to transfer the ticket to other person. It can only be requested through our Contact Center by calling 600 600 2828 and 56 22 3525600, if you are calling from a cell phone, up to 48 hours before the flight.

Seatings Initial Sale Manage your Booking CHECK IN AIRPORT
Website Contact Center Website Contact Center Website Counter
Changing to an
earlier flight
not available not available not available not available not available USD 25
Changing to a later flight not available not available not available not available not available USD 115
Change of name (Booking in one leg) not available not available not available USD 61 USD 61 not available
Changing name (Bookings in two or more legs) not available not available not available USD 121 USD 121 not available
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